Privacy Notice

Pactora processes uploaded documents to extract contract terms and generate structured review outputs. This Privacy Notice explains how personal data is handled when you use the beta service, including website use, uploads, and generated outputs.

Contact: contact@pactora.com.

Pactora collects account details (required email, and optional full name, company, role, and use case), uploaded documents, personal data contained in uploaded documents, extracted contract metadata, feedback submissions, and technical/usage/security event data (such as login, upload, analysis, and session activity logs).

Pactora uses personal data to operate the beta service, process and analyse uploads, generate outputs, understand product usage and churn, respond to support/feedback, maintain security, troubleshoot issues, and improve Pactora.

Depending on context, Pactora relies on contractual necessity, legitimate interests (such as operating and securing Pactora), legal obligations, and where required, consent.

Please avoid unnecessary special category data. If special category data is included, you are responsible for ensuring you have an appropriate lawful basis and authority for upload and processing.

Role allocation varies by context. Pactora acts as an independent controller for certain operational data and acts as a processor/service provider for customer-uploaded content processed on customer instructions.

Pactora shares personal data with infrastructure and service providers where needed to operate, secure, and support the service, and where required by law. Pactora does not sell personal data.

During beta, Pactora does not use customer content to train public foundation models. Pactora may use customer content and data derived from it internally in controlled, de-identified, aggregated, or limited forms to test, evaluate, improve, secure, and develop the service, subject to applicable law and this Privacy Notice.

Pactora uses third-party subprocessors/service providers. Current provider information is available on the Subprocessors page and is updated as beta infrastructure evolves.

Personal data is processed in jurisdictions outside your own depending on hosting/provider setup. Pactora uses appropriate transfer safeguards where required under applicable law.

Pactora retains personal data only for as long as reasonably necessary for service operation, security, legal obligations, and dispute handling. Retention periods vary by data type and use case during beta.

You can request deletion of personal data, subject to legal, security, and operational constraints. Some data is retained where required for compliance, fraud prevention, or system integrity.

Pactora uses measures designed to protect personal data, including technical and organisational controls appropriate to a beta-stage service. No system can be guaranteed as fully secure.

Pactora uses essential cookies/similar technologies for lightweight login sessions, security, and service performance. Pactora does not use this beta telemetry for advertising.

Depending on applicable law, you have rights to access, rectify, erase, restrict, object, data portability, and withdraw consent where consent is used.

If you have concerns, contact contact@pactora.com first. You may also complain to the UK Information Commissioner’s Office (ICO) if you believe data protection law has been breached.

This Privacy Notice may be updated from time to time. Material updates will be reflected by revising the “Last updated” date on this page.