Terms of Use

These Terms of Use govern access to and use of Pactora, including the website, contract upload flow, and related review outputs.

Pactora is a beta service. Features may change, be incomplete, or be withdrawn while the service is evaluated and improved.

Pactora provides contract review and decision-support software that helps users extract terms, identify potential risk areas, and structure human legal/commercial review.

Pactora is not a law firm and does not provide legal advice. Any output is informational and operational only.

Using Pactora does not create a lawyer-client, solicitor-client, fiduciary, or other regulated professional relationship.

You are responsible for qualified human review before relying on outputs for legal, commercial, operational, or compliance decisions.

You must use Pactora lawfully, for legitimate business/professional purposes, and in line with these Terms.

You must only upload documents and data where you have all rights, permissions, and lawful basis required to do so.

Avoid uploading unnecessary personal data or special category data where possible. You are responsible for ensuring lawful handling of any personal data you upload.

You must not misuse Pactora, attempt unauthorised access, interfere with service integrity, upload malicious/unlawful content, or infringe third-party rights.

As between you and Pactora, you retain ownership of customer content you upload or submit.

Outputs may be incomplete, inaccurate, out of date, or non-unique. Similar outputs may be generated for other users.

During beta, Pactora does not use customer content to train public foundation models. Pactora may use customer content and data derived from it internally in controlled, de-identified, aggregated, or limited forms to provide, host, process, store, analyse, maintain, secure, debug, support, test, evaluate, improve, and develop the service, subject to applicable law and the Privacy Notice.

Pactora, including its software, methods, design, and related materials, remains owned by Pactora and its licensors.

If you provide feedback, Pactora may use it without restriction or obligation, without affecting your ownership of your underlying customer content.

Pactora uses third-party providers to operate and support the service. See the Subprocessors page for current information.

Pactora may be unavailable, interrupted, or modified at any time, particularly during beta operations and maintenance.

Pactora aims to treat uploaded customer content as confidential and to apply measures designed to protect it. You remain responsible for your own confidentiality obligations.

Data protection handling is described in the Privacy Notice. Where required, you are responsible for ensuring you have lawful basis and authority for uploads.

To the maximum extent permitted by law, Pactora is provided “as is” and “as available” without warranties of any kind, express or implied.

To the maximum extent permitted by law, Pactora will not be liable for indirect, incidental, consequential, special, punitive, or exemplary losses, or for loss of profits, revenue, goodwill, data, or business opportunity. Pactora’s total aggregate liability arising out of or in connection with the service or these Terms is limited to the greater of £100 or the amount paid for the Service in the 12 months before the claim arose.

You agree to indemnify and hold harmless Pactora and its operator from claims, liabilities, damages, and costs arising from your uploads, misuse, or breach of these Terms.

Pactora may suspend or terminate access where necessary for security, legal compliance, misuse prevention, or service changes. You may stop using Pactora at any time.

These Terms may be updated from time to time. Continued use after updates become effective constitutes acceptance of the updated Terms.

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over disputes arising from or related to these Terms or the service.

Questions about these Terms can be sent to contact@pactora.com.